Data Controller

Symphonya Luxury Real Estate - via Massimi 154, Rome (RM) - VAT number 15797091004

Email address of the Data Controller: symphonya.luxury@legalmail.it

Types of Data Collected

Among the Personal Data collected by symphonyaluxury.com/, either independently or through third parties, are: Usage Data; Tracking Tools; first name; last name; phone number; email address.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of symphonyaluxury.com/.
Unless otherwise specified, all Data requested by symphonyaluxury.com/ is mandatory. If the User refuses to communicate it, it may be impossible for symphonyaluxury.com/ to provide the Service. In cases where symphonyaluxury.com/ indicates that certain Data is optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who have doubts about which Data is mandatory are encouraged to contact the Data Controller.
Any use of Cookies - or other tracking tools - by symphonyaluxury.com/ or by the owners of third-party services used by symphonyaluxury.com/, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through symphonyaluxury.com/ and guarantees that they have the right to communicate or disseminate it, freeing the Owner from any liability to third parties.

Methods and location of processing of collected data

Treatment methods

The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
The processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of symphonyaluxury.com/ (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Processors can always be requested from the Data Controller.

Legal basis for processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

• the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, until the User objects ("opt-out") to such processing. However, this does not apply if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
• the processing is necessary for the performance of a contract with the User and/or for the implementation of pre-contractual measures;
• processing is necessary to comply with a legal obligation to which the Controller is subject;
• processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller;
• processing is necessary for the purposes of the legitimate interests pursued by the Controller or by a third party.

However, it is always possible to ask the Data Controller to clarify the specific legal basis for each processing operation and, in particular, to specify whether the processing is based on the law, provided for in a contract, or necessary for the conclusion of a contract.

Location

The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than that in which the User is located. For further information on the place of processing, the User may refer to the section on the details of the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

The User may verify whether any of the transfers described above are taking place by examining the section of this document relating to the details of the processing of Personal Data or by requesting information from the Data Controller by contacting them at the details provided at the beginning of this document.

Retention period

The Data are processed and stored for the time required for the purposes for which they were collected.

Therefore:

• Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the execution of that contract is completed.
• Personal Data collected for purposes related to the legitimate interests of the Data Controller will be retained until such interests are satisfied. The User may obtain further information regarding the legitimate interests pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When the processing is based on the User's consent, the Data Controller may store the Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be obliged to store Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, upon expiry of this term, the right of access, deletion, rectification, and the right to data portability can no longer be exercised.

Purpose of Data Processing

User Data is collected to enable the Owner to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities, and for the following purposes: Displaying content from external platforms and contacting the User.

For detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User may refer to the section "Details on the processing of Personal Data."

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

• Contact the User

  Contact form (symphonyaluxury.com/)

  By filling in the contact form with their data, the User consents to its use to respond to requests for information, quotes, or any other matter indicated in the form header.

  Personal data processed: last name; email address; first name; phone number.

• Displaying content from external platforms

  This type of service allows you to view content hosted on external platforms directly from the pages of symphonyaluxury.com/ and interact with it.
  This type of service may still collect web traffic data relating to the pages where the service is installed, even when users do not use it.

  Google Fonts

  Google Fonts is a font display service managed by Google LLC or Google Ireland Limited, depending on how the Data Controller manages data processing, which allows symphonyaluxury.com/ to integrate such content into its pages.

  Personal Data processed: Usage Data; Tracking Tools.

  Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.

  OpenStreetMap widget (OpenStreetMap Foundation)

  OpenStreetMap Widget is a map visualization service managed by the OpenStreetMap Foundation that allows symphonyaluxury.com/ to integrate such content into its pages.

  Personal Data processed: Usage Data; Tracking Tools.

  Place of processing: United Kingdom – Privacy Policy.

User Rights

Users may exercise certain rights with regard to the Data processed by the Data Controller.

In particular, within the limits provided for by law, the User has the right to:

• withdraw consent at any time. The User may withdraw consent to the processing of their Personal Data previously expressed.
• object to the processing of their Data. The User may object to the processing of their Data when it is carried out on a legal basis other than consent. Further details on the right to object are provided in the section below.
• access their Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing, and to receive a copy of the Data processed.
• verify and request rectification. The User may verify the accuracy of their Data and request that it be updated or corrected.
• obtain restriction of processing. The User may request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than their storage.
• obtain the deletion or removal of their Personal Data. The User may request the deletion of their Data by the Data Controller.
• receive their Data or have it transferred to another data controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transferred without hindrance to another data controller.
• file a complaint. The User may file a complaint with the competent data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of public powers vested in the Data Controller, or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are advised that, if their Data is processed for direct marketing purposes, they may object to the processing at any time, free of charge and without providing any justification. If Users object to processing for direct marketing purposes, their Personal Data will no longer be processed for such purposes. To find out whether the Data Controller processes Data for direct marketing purposes, Users can refer to the relevant sections of this document.

How to exercise your rights

To exercise their rights, Users may send a request to the Data Controller's contact details indicated in this document. The request can be submitted free of charge and the Data Controller will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any corrections, deletions, or limitations of processing will be communicated by the Data Controller to each of the recipients, if any, to whom the Personal Data has been transmitted, unless this proves impossible or involves a disproportionate effort. The Data Controller will inform the User of these recipients if requested to do so.

Cookie Policy

Symphonyaluxury.com/ uses Tracking Tools. To learn more, the User can consult the Cookie Policy.

Further information on processing

Legal defense

The User's Personal Data may be used by the Data Controller in court or in the preparatory stages of any legal proceedings to defend against abuse in the use of symphonyaluxury.com/ or the related Services by the User.
The User declares that they are aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

Specific information

At the User's request, in addition to the information contained in this privacy policy, symphonyaluxury.com/ may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For operational and maintenance purposes, symphonyaluxury.com/ and any third-party services it uses may collect system logs, i.e., files that record interactions and may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information regarding the processing of Personal Data may be requested at any time from the Data Controller using the contact details provided.

Response to “Do Not Track” requests

Symphonyaluxury.com/ does not support "Do Not Track" requests.
To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on symphonyaluxury.com/ as well as, where technically and legally feasible, by sending a notification to Users via one of the contact details in its possession. Please therefore consult this page frequently, referring to the date of the last modification indicated at the bottom.

If the changes affect processing operations whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.